How should a customer describe a product to buy it? Many sales consultants think that you need to give as much information about the product as possible. This is not the case. A good salesperson first identifies the customer’s needs.
This course will teach you to identify needs and work with objections. The course contains practical tasks-tests and an analysis of salespeople’s mistakes in real situations.
At the end, the trainee will receive a list of useful resources to refine their skills.
Employees will learn how to:
The course is suitable for sales managers, sales assistants and everyone who works directly with customers.
SCORM 1.2 / 2004
No time limits on use
No limit is set on the number of Participants