Polite Business

Follow the rules of ethical interaction with colleagues and partners.
Practical Course
up to 40 minutes

About the Course

The course introduces you to the basic rules of business etiquette and addresses the following issues:

What is the importance of business etiquette for business?

The importance of a culture of conduct.

What are good and bad manners?

The basic rules of business conduct (punctuality, confidentiality, style, image, attention, etc.).

Style, image, and appearance.

Rules for interaction with colleagues and partners, basics of business communication (post, telephone, personal communication) — literacy, speech, gestures of mime, etc.

Business protocol and organization of business meetings.

Company image and personal values of its representative.

Employees will learn:

  • The rules of communication with colleagues and partners in and out of the office;
  • Good manners;
  • How to conduct business meetings and negotiations;
  • How to look good at all times;
  • Respect the values and image of the company.

The course is suitable for all company employees.

SCORM 1.2 / 2004

No time limits on use

No limit is set on the number of Participants



on request

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