The course introduces you to the basic rules of business etiquette and addresses the following issues:
What is the importance of business etiquette for business?
The importance of a culture of conduct.
What are good and bad manners?
The basic rules of business conduct (punctuality, confidentiality, style, image, attention, etc.).
Style, image, and appearance.
Rules for interaction with colleagues and partners, basics of business communication (post, telephone, personal communication) — literacy, speech, gestures of mime, etc.
Business protocol and organization of business meetings.
Company image and personal values of its representative.
Employees will learn:
The course is suitable for all company employees.
SCORM 1.2 / 2004
No time limits on use
No limit is set on the number of Participants