Polite Business
Follow the rules of ethical interaction with colleagues and partners.
Type
Practical Course
Category
Standard
Duration
up to 40 minutes
About the Course
The course introduces you to the basic rules of business etiquette and addresses the following issues:
What is the importance of business etiquette for business?
The importance of a culture of conduct.
What are good and bad manners?
The basic rules of business conduct (punctuality, confidentiality, style, image, attention, etc.).
Style, image, and appearance.
Rules for interaction with colleagues and partners, basics of business communication (post, telephone, personal communication) — literacy, speech, gestures of mime, etc.
Business protocol and organization of business meetings.
Company image and personal values of its representative.
Employees will learn:
- The rules of communication with colleagues and partners in and out of the office;
- Good manners;
- How to conduct business meetings and negotiations;
- How to look good at all times;
- Respect the values and image of the company.
The course is suitable for all company employees.
SCORM 1.2 / 2004
No time limits on use
No limit is set on the number of Participants
Program
1
What is business etiquette and what does it mean for business?
2
Behavioural culture and good manners
3
Basic rules of behaviour
4
Business etiquette in business meetings - the key to business success
5
Business etiquette in the office: the basics of interacting with colleagues
Price
on request
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