Emotional Intelligence
Learn to manage your condition, recognize other people's emotions and use these skills in successful communication with colleagues and clients.
Type
Training Course
Category
Standard
Duration
up to 60 minutes
About the Course
All people have emotions, but not everyone knows how to deal with them. Emotional intelligence or emotional competence allows you to learn to understand yourself, manage your emotional condition, and use these skills to work successfully with other people. We will tell you what steps to make this possible.
Your employees will be able to learn to listen to and control their emotions and manage their emotional condition, learn to understand themselves and use these skills to communicate with other people — colleagues and customers successfully.
Employees will learn how to:
- Understand their desires;
- Manage their own well-being;
- Communicate effectively with colleagues and partners;
- Reduce their stress.
The course is suitable for managers, department heads, heads of structural units, and newcomers.
SCORM 1.2 / 2004
No time limits on the use
No limit is set on the number of Participants
Program
1
What is emotional intelligence?
2
Apply the “Seven steps to emotional intelligence” scheme
3
Use " Five aspects of emotional intelligence at work"
Price
on request
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