Conflicts will arise. They happen in every team at every stage of the group’s development.
Of course, conflicts can become poisonous to relationships and lead to their destruction and even to the destruction of the team. But only if they are destructive.
It is dangerous to think that the absence of conflicts is a sign of well-being. Rather, on the contrary, it is an alarming signal. It can be a symptom of group thinking when people don’t want to argue and make a majority decision or an authoritative opinion.
Complete calm leads to the breakup of the team and the end of interaction. People are indifferent to the decisions they make and no longer feel the need to engage in any discussion.
Constructive conflicts are a condition of the group’s life and the conditions for their development must be created.
Constructive conflicts are thoughtful discussions that arise because the team members have different points of view. Constructive conflicts begin with open communication and lead to further communication and agreement. If there are conflicts in your remote team or if you are in a conflict situation but cannot meet your opponent in person, you need not be afraid of this. In this course you will learn to do so:
to reach an agreement, even from a distance;
make conflicts that you are involved in or that occur in your team constructive.
Employees will learn how to:
For professionals at all levels. Crucial for employees working with clients, involved in collaborative projects, managers.
SCORM 1.2 / 2004
No time limits on use
No limit is set on the number of Participants